How a Landlord Legally Evicts a Tenant in Ontario: From the N4 Notice to the Sheriff
Arthur Zhao · AZ Real Estate Partners
Can an Ontario landlord change the locks, shut off utilities, or remove a tenant's belongings to get them out?
No. Under Ontario's Residential Tenancies Act, 2006 (RTA) and the Landlord and Tenant Board (LTB) — part of Tribunals Ontario — a landlord must follow a strict legal sequence: serve the correct notice of termination, file an application with the LTB if the tenant does not comply, attend a hearing, and obtain an LTB eviction order. Even with that order in hand, only the Court Enforcement Office of the Superior Court of Justice (the Sheriff) can physically evict a tenant. A landlord who changes the locks, cuts off services, or removes belongings is committing an illegal eviction, which can result in fines and compensation owed to the tenant.
Step 5: Only the Sheriff can enforce — never do it yourself
This is where landlords get into the most serious trouble. Even holding an LTB eviction order, if the tenant has not left by the date in the order, you cannot change the locks, remove the tenant, or move out their belongings yourself. According to Tribunals Ontario, “an eviction order can only be enforced by the Court Enforcement Office of the Superior Court of Justice (also called the ‘Sheriff’s Office’).”
The correct step is to file the order with the Sheriff’s office, who will schedule and carry out the enforcement. Only the Sheriff can compel the tenant to leave, and only then may the landlord change the locks — with the Sheriff present.
The cost of illegal eviction: locks, utilities, and belongings
Some landlords assume “it’s my property, I can do what I want.” In Ontario that is a serious misunderstanding. Under the RTA, without an LTB order and Sheriff enforcement, changing the locks, shutting off heat/water/electricity, removing a tenant’s possessions, or using threats to force them out are all illegal evictions.
Consequences can include an LTB order to let the tenant back in, an order to pay the tenant compensation, and fines under the Provincial Offences Act (the maximum differs for individuals versus corporations and can be substantial). One impulsive move can cost far more than the rent you were trying to recover.
Extra obligation for N12 / N13: you must pay compensation
If you are ending a tenancy for your own use, a purchaser’s use (N12), or demolition/major repairs (N13), the law also requires you to pay the tenant compensation. According to Tribunals Ontario, an N12 generally requires paying the tenant the equivalent of one month’s rent before the termination date — if you don’t, the LTB can dismiss your application outright.
Note that Ontario’s 2026 legislation (Bill 60) has been adjusting the N12 compensation rules (for example, a possible exemption where a much longer notice period is given). Because these rules are in flux, rely on the current LTB guidance and confirm with the LTB or a licensed paralegal/lawyer before acting.
This is general information and not legal advice. Every case turns on its own facts, and the choice of form, notice periods, compensation amounts, and the application of 2026 rule changes can all affect the outcome. Before taking any eviction step, consult the Landlord and Tenant Board (LTB), a licensed paralegal, or a lawyer. Self-help eviction — changing locks, cutting off utilities, or removing a tenant’s belongings — is illegal in Ontario. Do not attempt it.
- An N4 (non-payment) notice gives a monthly tenant 14 days to pay; paying in full within that period voids the notice.
According to Tribunals Ontario / the LTB (2026) - The N12 (own use / purchaser's use) notice period is 60 days; the N13 (demolition/repair/conversion) notice period is 120 days.
According to Tribunals Ontario / the LTB (2026) - An LTB eviction order can only be enforced by the Court Enforcement Office (the Sheriff); landlords cannot evict on their own.
According to Tribunals Ontario / the LTB (2026) - An N12 generally requires paying the tenant one month's rent in compensation before the termination date, or the application may be dismissed.
According to Tribunals Ontario / the LTB (2026)
Frequently Asked Questions
My tenant owes rent — can I just change the locks?
No. That is an illegal eviction. The correct process is to serve an N4 notice, allow the full correction period, and if the tenant still doesn't pay, file an L1 application, attend an LTB hearing, and obtain an eviction order — which only the Sheriff can enforce. At no stage can you change the locks yourself.
I served an N4 and the tenant paid within the deadline — can I still evict them?
No. An N4 is a non-payment notice. If the tenant pays the full amount owed within the 14-day correction period, the notice becomes void and the tenancy continues. You cannot evict on that notice unless a new ground later arises.
I want the unit for my own use — what's the process, and do I owe money?
Use an N12 (landlord's or purchaser's own use), generally with 60 days' notice. According to Tribunals Ontario, you typically must pay the tenant one month's rent in compensation before the termination date, or the LTB can dismiss the application. Ontario's 2026 Bill 60 has adjusted these rules, so confirm with the LTB or a licensed professional first.
I have an LTB eviction order but the tenant won't leave — now what?
File the order with the Court Enforcement Office (the Sheriff), who will schedule enforcement. You cannot remove the tenant or their belongings yourself. The landlord may only change the locks with the Sheriff present.
How long does the whole process take?
It varies widely depending on the ground, the notice period, the LTB's scheduling, and any appeal — often several months. I won't quote you a fixed number of days; rely on the actual notice period and current LTB scheduling, and prepare strong evidence to avoid a dismissal that sends you back to the start.
Arthur Zhao
Real Estate Broker · FRI · ABR · SRS · PSA · MCNE · E-PRO · CLHMS & GUILD Elite · REAIS
VP & Branch Manager, Bay Street Group Inc.
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