The Letter of Intent (LOI) in Commercial Real Estate: Why You Sign a “Non-Binding” Document Anyway
Two or three pages, no obligation to close, and your lawyer still wants to read every line before you sign. That is not billable-hour padding. Part of that document is a real contract from the moment you sign it — and the “non-binding” part is a claim, not a guarantee.
Is a commercial real estate letter of intent binding or not?
Both — and that is the whole point. A typical LOI is a hybrid document: the commercial terms (price, property, timeline, conditions) are usually non-binding, while a short list of provisions is deliberately carved out as binding — most commonly confidentiality and exclusivity. And per CARREL+Partners LLP (2024), Ontario courts have consistently held that a non-binding clause will not necessarily guarantee that the LOI is non-binding — the language used and the parties’ conduct decide that.
Source: Merovitz Potechin LLP (2025) / CARREL+Partners LLP (2024), Ontario commercial real estate practice commentary
I’m Arthur Zhao. Here is the sentence that costs commercial buyers the most money: “It’s non-binding, so let’s just sign it and let the lawyers sort out the details.” Two things are wrong with it. The LOI is not non-binding — parts of it are a live contract the second you sign. And “non-binding” is not a property you get by typing the word at the top of the page; it is a conclusion a court reaches by reading your words and watching what you did afterward. This piece covers what you are actually buying with an LOI, which clauses genuinely bind you, and how a sloppy one closes doors before you have seen a real contract.
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What you are actually buying: a clock, not a promise
The second thing it buys is cheaper alignment. A full agreement of purchase and sale is expensive to draft and re-draft; resolving the ambiguities on two pages first is what saves you from a collapse three weeks and many billable hours later.
What it does not buy is a deal. Nobody has to close.
The binding core: four clauses that are live on signature
Confidentiality. The seller is about to hand you the rent roll, the leases, operating statements, tax bills. This clause governs what you may do with them — and typically bars using them for anything other than evaluating this purchase. It has a stated survival period; read it.
Exclusivity / no-shop. The seller agrees not to negotiate with anyone else for a defined window. This is the clause you are really signing for.
Expenses. Who pays for what if this dies — usually each side bears its own, but not always, and break-fee style provisions do appear.
Governing law and forum. If the binding clauses are ever litigated, under whose law and where. An Ontario asset does not automatically mean an Ontario forum, particularly when the vendor is an out-of-province or offshore entity.
⚠️Watch the exclusivity trigger date. “X days from execution” and “X days from the seller’s delivery of all diligence materials” are not the same deal. Under the first, a seller who slow-walks the rent roll burns your window for free. Under the second, the clock starts when you can actually work.
The non-binding layer: what goes in it, and why detail still matters
None of it obliges anyone to close. So why negotiate it hard? Because it anchors. Every number you concede here becomes the seller’s baseline in the APS. Try to claw a term back at the definitive-agreement stage and you will hear, with total sincerity, “but we already agreed to that.” You are legally free to walk it back. You are not commercially free.
The other failure mode is the opposite one: an LOI so vague that everything meaningful is left to be negotiated later. Then you have spent negotiating capital and bought nothing but the exclusivity clause.
💡 The dangerous feature of an LOI is cosmetic: the draft part and the contract part look identical. Same page, same font, same signature block. It feels like signing a summary. Legally, you are simultaneously executing a real agreement — and the industry-standard fix is boring and effective. Name the binding sections by number, in the document, and say plainly that everything else is non-binding and subject to a definitive agreement. Do not make a reader infer it.
How a court decides whether your “non-binding” LOI binds you
The common-law test is objective. It does not ask what you privately meant. It asks what a reasonable person would conclude from your words and conduct in context. In practice three things carry the weight:
Language. Commitment wording — “it is agreed,” “the purchaser shall” — pulls toward binding. Contingency wording — “subject to a definitive agreement” — pulls away.
Conduct after signing. Frequently decisive, and it can outweigh what the paper says. Behave like the deal is done — take possession-style access, announce the sale, start performing — and the disclaimer gets thin.
Essential terms. If price, property, and timing are all settled, a court has something to enforce. If they are still open, the document looks like an unenforceable agreement to agree. Price is essential almost every time.
There are no magic words. A disclaimer is persuasive, not conclusive. That is exactly why this document goes past counsel.
ℹ️A useful discipline: before you sign, ask what a stranger would conclude if they read only this document and then watched the next 30 days of your behaviour. That is roughly the question a court asks. If the honest answer is “they’d think these two closed a deal,” the disclaimer is not doing the work you think it is.
The handoff to the APS
Two practical consequences. First, sequencing — the moment the APS is signed, the LOI’s commercial layer has done its job and the APS governs; make sure the documents do not contradict each other, and that your counsel addresses which binding LOI clauses (confidentiality especially) survive into or alongside the APS.
Second, resist the urge to front-load. Representations, warranties, indemnities, and remedies are APS work. An LOI that tries to do all of that becomes long, slow, and — the real hazard — detailed enough that a court could find every essential term settled.
Five questions to bring to your lawyer before signing
1. Which numbered sections are binding, and does the document say so explicitly?
2. When does exclusivity start — on signature, or on the seller’s delivery of the diligence materials? What terminates it early?
3. Does exclusivity bar the seller from signing with others, or from talking to them? Those are very different protections.
4. Is there any wording here that reads as commitment rather than proposal?
5. What conduct after signing could undermine the non-binding disclaimer — what should we avoid doing?
Frequently Asked Questions
Can I walk away after signing an LOI?
Usually yes on the commercial terms — that layer is non-binding by design, with both sides intending to be bound only on execution of a definitive agreement. Two caveats. The document has to actually say so, clearly and consistently. And your conduct after signing has to be consistent with it: per CARREL+Partners LLP (2024), Ontario courts have consistently held that a non-binding clause will not necessarily guarantee the LOI is non-binding, since the language and the parties’ actions both count. The carved-out binding clauses — confidentiality, exclusivity — continue to apply to you even if you walk.
Who does the exclusivity clause really favour?
Structurally it protects the buyer and costs the seller. The buyer is the one about to spend money on environmental work, inspections, and legal title review, and exclusivity is what stops that spend from subsidizing a competing bidder. For the seller, the window means surrendering competitive tension. So expect the seller to push for a short window with broad early-termination triggers. This is the most substantive negotiation in the entire LOI — spend your time here, not on the recitals.
Can I just use an LOI template I found online?
You can produce a document that way. Whether it does what you think it does is a different question. Per CARREL+Partners LLP (2024), the recommendation is legal review of the draft at minimum, ideally lawyer-drafted, with the explicit caution that even experienced professionals should get legal review before signing. The reason is the binding/non-binding split: that carve-out is precise legal drafting, and a template written for another jurisdiction or another deal type is exactly where accidental commitments hide. Your broker’s job is the commercial terms and the market comparables. The carve-out is your lawyer’s.
How is an LOI different from the agreement of purchase and sale?
The LOI frames the deal; the APS creates enforceable rights and obligations. Per Merovitz Potechin LLP (2025), the LOI identifies the key terms that the parties will later incorporate into the formal contract. The practical difference that catches people: an LOI is short and non-binding, so it feels low-stakes, but every term in it becomes the opening position for the APS negotiation. Legally reversible, commercially expensive.
What happens if the seller breaches exclusivity?
If exclusivity was properly carved out as binding, it is a real contractual term and a breach is actionable. What you can actually recover depends on the drafting: whether consequences for breach are specified, what losses you can prove (typically the diligence and legal costs you already sank), and which jurisdiction’s law and forum govern. That’s precisely why the expenses and governing-law clauses shouldn’t be skimmed as boilerplate — what your particular document lets you claim is a question for your lawyer.
Arthur Zhao
Real Estate Broker · FRI · ABR · SRS · PSA · MCNE · E-PRO · CLHMS & GUILD Elite · REAIS
VP & Branch Manager, Bay Street Group Inc.
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