10 Questions to AskBefore Hiring an Agent

Good answer: specific numbers with examples. An agent who works citywide but has never transacted in your neighbourhood cannot give you meaningful price guidance. Deep local knowledge matters more than high total volume across multiple markets.

A good buyer’s agent should consistently help clients purchase below asking price in a buyer’s market. Agents who consistently close above asking price on buyer deals are either working primarily for sellers, or lack negotiation skills. In 2026’s buyer’s market, you should be getting discounts.

ABR (Accredited Buyer’s Representative) = specialized training in buyer advocacy; MCNE = negotiation expert; SRS = seller specialist. Designations represent voluntary advanced education beyond the basic license. Agents who invest in continuing education tend to deliver better service.

Immediate agreement + real names and phone numbers = green flag. Hesitation or offering only Google reviews = yellow flag. Speak directly to past clients about the actual experience — were they communicated with clearly? Did the agent advocate strongly for their interests? Were there any surprises?

Questions 5–10: Critical Follow-Ups

⑤ “If you’re representing both the buyer and seller on the same property, how do you handle the conflict of interest?” (Multiple representation is legal in Ontario but has real risks)

⑥ “What’s your typical response time for messages? How do I reach you in an urgent offer situation?”

⑦ “What is your commission arrangement? If the seller offers less than your BRA rate, who pays the difference?”

⑧ “Walk me through how you determine the right offer price for a property.”

⑨ “Are the lawyers, inspectors, and mortgage brokers you recommend independent, or do you have a financial relationship with them?”

⑩ “If I’m not satisfied with the service, can I exit the BRA early? What’s your termination process?”

💡 Arthur’s Honest Take

Q: How do I check if a real estate agent is licensed in Ontario?

Search the RECO public register at reco.on.ca. You can verify the agent’s registration status, brokerage affiliation, and any past disciplinary actions. Always verify before signing a BRA.

Q: Is it better to work with a team or a solo agent?

Teams offer backup coverage and specialized support, but you need to know exactly who will be handling your file. With solo agents, you get undivided attention but limited backup. Ask specifically: “Who will be my primary contact, and who covers for you when you’re unavailable?”